Employers who hire computer assistants look for people who have a high school diploma or GED. Applicants who complete IT training programs or have a bachelor's degree in an IT field stand out among employers who compete for the same job, although this is generally not a requirement for IT assistants. When travel is required as part of the job, computer assistants must also have a valid driving license.
Paid workplace training is provided to IT assistants so they can become familiar with techniques for solving common IT problems. The training period varies by employer, but generally lasts two or more weeks. During training, IT assistants work under the close supervision of a senior IT assistant or IT supervisor while learning about the company's practices and procedures.
Computer Assistant Salary and Outlook
Employment statistics from the Office of Labor Statistics (BLS) show that IT support specialists earned an average salary of $ 25.39 an hour, or $ 52.810 per year, in 2017. In 2016, there there were more than 800,000 jobs for IT support specialists, a number of BLS forecasts will increase by 11 percent until 2026. This rate is faster than the national average for employment growth. IT support specialists provide advice and support to computer users, performing the same activities as IT assistants. In some companies, the securities are interchangeable. Computer assistants may also be known as technical support assistants or computer assistants, who earn an average hourly income of $ 16.04, according to PayScale. PayScale data shows that computer assistants earn $ 14.86 an hour.
Full-time IT assistants receive full benefit packages from employers. These packages include health, dental, visual and life insurance benefits, as well as retirement planning options. Part-time IT assistants generally do not receive insurance benefits of any kind. After keeping a job for several months, IT assistants receive paid vacation, sick leave and vacation days. Computer assistants who must travel to provide services to computer users also receive travel reimbursements from employers.
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