What is a Business Development Coordinator?

Business Development Coordinators are responsible for maintaining good relationships with current customers, establishing new customer relationships and generating new sales. Your job is to make sure that current customers are satisfied and that prospects are interested in protecting your organization's services.

Business development coordinators typically work exclusively in an office environment, although they may also be required to travel to meet clients. They typically report to senior-level staff members such as the business development director and / or sales director, as they lead and possibly form a junior-level staff team. According to the Bureau of Labor Statistics, the demand for sales managers, which includes business development coordinators, increased by 5%. This should lead to the opening of 19,000 new positions by 2024.

Duties and responsibilities of the business development coordinator

To ensure that current customers are satisfied and that potential customer concerns are addressed, business development coordinators perform a number of essential activities. We analyzed various online job postings to identify these core business development coordinator duties and responsibilities.

Develop plans

Once a client has registered with a business development coordinator's company, they cannot simply be added to a list and then deleted. Instead, it is up to business development coordinators to work with sales staff to develop plans that can drive sales and success for your customers for years to come.

Meet potential customers

Many things have to happen between the time a potential customer learns about an organization's services and the time a customer signs a contract with that organization. That intermediate stage is where the business development coordinators come into play. They communicate with prospects via conference calls, emails, and in-person meetings to fully explain how their organization can benefit from the customer's business, as well as to answer any customer questions. He can have. to have.

Look for new customers

Often, a Business Development Coordinator organization will need to seek out new clients rather than being sought out by new clients. For this reason, the business development coordinator's job is to use a combination of internet research, professional networking, and referrals to identify and reach potential customers.

Coordinate the logistics

Much of a business development coordinator's job involves traveling to meetings, holding office meetings, and facilitating work across different departments. To perform these activities with as few communication errors as possible, business development coordinators should establish meeting schedules, inform all interested parties of when and where each meeting will take place, and keep a clear record of every decision made. beverage.

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Duties and responsibilities of the customer service consultant

Customer service consultants provide a vital link between a business and the people who use its products or services. They act as a point of contact that customers can trust to answer questions and provide detailed explanations. Many customer service consultants work in call centers and handle large numbers of inquiries every day. Others may interact with fewer people, but need to provide more specialized answers, such as passing detailed information about medical devices to a clinic that wants to purchase them.

Businesses can stand out in a crowded market by providing exceptional customer service. Therefore, the job prospects for customer service consultants should be promising. The Bureau of Labor Statistics predicts that customer service jobs will increase by 10% between 2014 and 2024.

Duties and responsibilities of the customer service consultant

To achieve your goal of providing exceptional customer service on behalf of your employer, customer service consultants must perform a variety of tasks. Our analysis of the job postings revealed that the following are some of the most pervasive activities:

Develop experience

Customer service consultants can't give good answers to customer questions if they're not familiar with your company's offerings. For example, customer service consultants from an insurance company may receive calls from customers after a severe thunderstorm asking if roof repairs are covered by the homeowners policy.

Understand customer concerns

By asking questions, listening carefully, and showing empathy, customer service consultants aim to get to the heart of what customers really want. They can answer specific questions by phone, by email, or in person. If there is a problem, customer service consultants work to resolve it to the satisfaction of the customer. Customer service consultants often keep detailed records of complaints so that the company can analyze problems and find ways to prevent them from happening again.

Maintain relationships

Customer service consultants can establish regular contact with their trusted customers. They can talk about new services being offered or ask to change needs. In this sense, they act as salespeople and consultants.

Supervise others

Using both their knowledge of the company and customer service best practices, customer service consultants in some facilities need to update new hires. Customer service consultants may also be in charge of some administrative tasks, such as scheduling customer service representatives.

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Computer Science Career & Job Outlook

The information technology industry is one of the fastest growing sectors in the United States, almost twice the average growth of all other occupations. In fact, by 2028, the Bureau of Labor Statistics (BLS) has predicted that there will be nearly 550,000 new jobs available for trained professionals.

"The field of computer science is growing at an incredible rate," says Ian Gorton, director of computer science programs at Northeastern University in Seattle.

One reason for the industry's rapid growth, according to Gorton, is the ever-changing technology landscape and its demand for skilled workers with new and changing skills.

But this growth is not just good news: While IT jobs are plentiful, there is a shortage of qualified people to fill that need. In fact, recent reports estimate that around one million computer programming jobs will not be filled in 2020.

According to Amit Shesh, associate professor and director of Northeastern's Master of Computer Science, this is largely due to the fact that many of today's computing jobs require specific skills that can vary by company. or industry are you there. Unfortunately, Shesh explains that it is not always possible to acquire the necessary computer skills with just a related bachelor's degree.

"BA is more about breadth than depth - it makes you more of a Swiss Army knife in computing," says Shesh. “Information technology is one of those fields where a degree is enough to land some jobs, but certainly not all, especially the highest positions. There are companies that try to fill positions with people who have a master's degree: this is the motivation of many people to take one. "

Computer science is also attracting a larger group of professionals, those who may not have studied the subject as college students, says Ben Hescott, a professor at Northeastern's Khoury College of Computer Science. Many of these people have specialized knowledge in industry and business, but lack technical skills. Earning an advanced degree opens this group of people to new and advanced career options.

For this subset of students, which includes those seeking a career change or investing in computer skills to support their current career, Hescott recommends looking for a program that suits them. Northeastern, for example, offers the Align Master of Science program in Computer Science, which gives non-computer students a direct path to a master's degree.

There are more than 152,000 IT job openings for college graduates and 24% of employers prefer or solicit candidates with this level of education. For this reason, pursuing a college education can strategically give you the competitive advantage you need to land one of the fastest growing jobs in the industry.

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Applied Computing Jobs and Career Outlook

With a Bachelor of Applied Computer Science degree, you are qualified for a wide range of roles, as an application developer, web developer, software engineer, and video game developer. And the prospects for these applied computer science jobs are very bright. Because? Right now, the demand for applied information technology professionals far exceeds supply. Furthermore, technology is evolving every day, which means that more and more jobs will be created in the field of applied computing. For today's applied computer science students, it's not about finding a job after graduation, but what job to do when multiple offers arise.

List of applied computer science jobs

What can you do with an applied computer science degree? With a solid set of applied IT skills, you can fill a variety of IT positions. Typical jobs for applied computer science graduates include the following:

Database developer. Develop, test and implement databases and apply knowledge of database management systems. You can also plan, coordinate and implement security measures to protect data and databases.

Average salary in 2018: $ 90,085

Expected growth between 2019-2029: 12%

System administrator. Install, configure, and support an organization's local network, wide area network, and Internet systems. You can also monitor website and network performance to ensure availability and uptime for all users of the system. Administrators can also supervise user support specialists and computer network support specialists.

Average salary in 2018: $ 82,056

Expected growth between 2019-2029: 8.9%

Full stack application / developer. Develop, create and modify general computer applications or specialized utility programs. Optimize operational efficiency by analyzing user needs and developing software solutions to meet those needs. You can also analyze and design databases within an application area and contribute to web development.

Average salary in 2018: $ 103,626

Expected growth between 2019-2029: 27.2%

Software engineer. Research, design, development and testing of software at the operating system level, compilers and network distribution software. It establishes operational specifications as well as formulates and analyzes software requirements.

Average salary in 2018: $ 110,011

Expected growth between 2019-2029: 12.4%

Video game developer. Design key video game features, including game and role mechanics, character stories, and biographies. You can also create and maintain design documentation and collaborate with production staff to produce games.

Average salary in 2018: $ 72,530

Expected growth between 2019-2029: 3%

Business analyst. Analyze business operations and processes to modify and test IT or business systems. Interact with developers, system architects, and business stakeholders, which requires analytical and communication skills, as well as knowledge of business operations.

Average salary in 2018: $ 75,462

Expected growth between 2019-2029: 10%

Systems analyzer. Investigate, analyze and design systems applications to meet the needs of an organization and integrate them with existing future systems.

Average salary in 2018: $ 61,652

Expected growth between 2019-2029: 10%

Web developer. Write well-designed, verifiable and efficient code to create website designs and user interfaces using HTML, CSS, and JavaScript. It determines the appearance of a website and can interact with databases and software applications.

Average salary in 2018: $ 69,430

Expected growth between 2019-2029: 15.5%

Project Manager. Manages and monitors all aspects of IT projects to ensure they are on time and on budget. With a combination of technical and communication skills, a project manager can determine how to measure and track success within IT departments.

Average salary in 2018: $ 85,900

Expected growth between 2019-2029: 13.6%

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Data Security Analyst Job Description

Data security analysts work to protect the computer systems and networks of a business or organization. They are often the only people standing between hackers and a company's networks, and their talents are in high demand right now. The Data Security Analyst position is perfect for anyone with an interest in IT or the IT industry. Most data security analysts work full time, and many work more than 40 hours a week. Most data security analysts are men, but more women are expected to enter the field as recruiters begin to place more emphasis on diversity.

Duties and responsibilities of the data security analyst

The tasks that a data security analyst must complete vary from location to location and depend on a variety of factors, including time spent on work and personal skills. Despite these factors, most data security analysts will be asked to do the following at some point:

Install data protection software

Data security analysts are responsible for installing and uninstalling various security programs. These programs often protect sensitive data using firewalls and data encryption technology and must be regularly updated to eliminate bugs and add new features.

Perform the tests

Data security analysts perform "penetration tests" on your systems. This type of test highlights deficiencies and flaws in a system, and analysts use the results to improve security and prepare for external attacks.

Create safety standards

The primary goal of most data security analysts is to ensure that the systems they are tasked with monitoring remain safe from hackers. They can help the companies they work for write and implement security plans based on current business needs and threats.

Educate others

Data security analysts play an important role, but many of the professionals they work with do not have a complete understanding of the data security process. Analysts can educate their colleagues and supervisors and help integrate system security into overall company plans.

Report security breaches

Since data systems analysts are responsible for all aspects of a data system, they are obligated to report any breaches of security. They can present these reports formally or in meetings. The data they collect can be used to prevent future breaches.

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Technical Business Analyst Duties and Responsibilities

Business technical analysts study and redesign IT systems, applications and processes to provide expert analysis of business systems and applications. Business technical analysts study computer hardware and software to identify problems and create new programs. This position reports to a project manager or director and works during the day in an office environment. Technical business analysts must have computer programming skills and business knowledge to perform well in this career.

Technical Business Analyst Duties and Responsibilities

Business Technical Analysts are hired by a variety of companies and find jobs in various industries, because any company that uses computer systems can hire a business technical analyst to improve and optimize their systems. Across industries and workplaces, business technical analysts will regularly perform certain tasks, including:

Analyze calculation functions

One of the main responsibilities of the business technical analyst is the improvement of IT systems and applications, which require analysis and testing of all the systems currently used by the company.

Design programs

Business technical analysts design and write new computer programs and applications.

Try and debug

All new and current applications should be tested and debugged by the technical business analyst on a regular basis.

Problem resolution

Business technical analysts are responsible for researching computer and data systems risks and implementing new programming to address and eliminate these risks.

Write data conversion scripts

Technical business analysts create data conversion scripts to archive data digitally. Some highly confidential information may need to be encrypted before being entered into the system.

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Service Technician Duties and Responsibilities

Service Technician is a broad title that encompasses skilled workers in different industries. Some service technicians work with cars, some with computers, and some with equipment. Regardless of their area of ​​expertise, service technicians share the same role: providing services and repairs. Service technicians who travel to a customer's home or business to perform repairs are sometimes called field service technicians.

Duties and responsibilities of the service technician

The duties of a service technician vary greatly depending on the type of services provided, however there are similar basic responsibilities common to all service technicians. A review of current job listings identified the following major activities.

Perform routine maintenance

All service technicians perform some types of routine maintenance. For car operators, this can be oil change or tire rotation. And for those working on household appliances, it could be replacing filters or fuses. Regardless of the machinery provided by a service technician, routine maintenance is one of the most common tasks assigned to him.

Install the products

Some service technicians are responsible for installing their own products. It can be various household appliances, security systems, or heating and cooling units. They are responsible for installing, testing and then providing the customer with instructions on the correct use of the machine. Excellent customer service skills are important as service technicians interact a lot with customers.

Make repairs

Service technicians must also repair defective or broken products that often involve replacing defective or worn parts. Service technicians should be able to use diagnostic tools to identify the problem and then fix it or order parts needed for repair.

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Duties and responsibilities of the IT administrator

The primary role of IT administrators is to monitor and maintain all aspects of an organization's IT infrastructure. This includes maintenance of networks, servers and security programs and systems. IT administrators manage the updating and installation of new hardware and software, perform troubleshooting to resolve any problems with IT systems and evaluate viruses and potential threats to a company's network. IT administrators can also monitor email usage, create and change passwords, provide suggestions for improving IT systems, back up data and restore data if necessary.

IT managers generally work in almost all types of industry and often oversee the departments of 20-50 IT employees. According to the Bureau of Labor Statistics (BLS), IT managers can expect to see an 8% job growth rate by 2024. While much of this growth is expected to be seen in the IT sector. Health as healthcare institutions update and use new technologies For patient communication and registry management, many industries should continue to implement faster systems for storing and transmitting data.

Duties and responsibilities of the IT administrator

It is essential that IT administrators complete various activities to successfully meet the activities and needs associated with their position. We have reviewed various IT administrator jobs and found that the following are among the most common tasks and responsibilities listed for this profession.

Maintain IT systems.

From servers to security programs, it is up to IT administrators to review a company's IT systems to ensure that all aspects work efficiently. IT administrators will resolve, configure hardware and software, implement backup processes and evaluate systems for updates or replacements.

Complete installations and system updates.

IT administrators are responsible for installing new systems and evaluating and implementing updates if necessary. They perform consistent analyzes of a company's IT systems to determine if existing components meet the needs of the company and make updates or upgrades if necessary.

Manage network security

In many cases, it is the responsibility of IT administrators to evaluate security programs and decide which one is best for the company they work for. They will install and manage these systems, perform updates, create passwords and check for viruses and spyware.

Monitor data storage and recovery systems.

Companies are interested in using effective backup systems and in having data recovery processes in an emergency. IT administrators create and manage the use of backup and recovery systems.

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