Business Development Coordinators are responsible for maintaining good relationships with current customers, establishing new customer relationships and generating new sales. Your job is to make sure that current customers are satisfied and that prospects are interested in protecting your organization's services.
Business development coordinators typically work exclusively in an office environment, although they may also be required to travel to meet clients. They typically report to senior-level staff members such as the business development director and / or sales director, as they lead and possibly form a junior-level staff team. According to the Bureau of Labor Statistics, the demand for sales managers, which includes business development coordinators, increased by 5%. This should lead to the opening of 19,000 new positions by 2024.
Duties and responsibilities of the business development coordinator
To ensure that current customers are satisfied and that potential customer concerns are addressed, business development coordinators perform a number of essential activities. We analyzed various online job postings to identify these core business development coordinator duties and responsibilities.
Develop plans
Once a client has registered with a business development coordinator's company, they cannot simply be added to a list and then deleted. Instead, it is up to business development coordinators to work with sales staff to develop plans that can drive sales and success for your customers for years to come.
Meet potential customers
Many things have to happen between the time a potential customer learns about an organization's services and the time a customer signs a contract with that organization. That intermediate stage is where the business development coordinators come into play. They communicate with prospects via conference calls, emails, and in-person meetings to fully explain how their organization can benefit from the customer's business, as well as to answer any customer questions. He can have. to have.
Look for new customers
Often, a Business Development Coordinator organization will need to seek out new clients rather than being sought out by new clients. For this reason, the business development coordinator's job is to use a combination of internet research, professional networking, and referrals to identify and reach potential customers.
Coordinate the logistics
Much of a business development coordinator's job involves traveling to meetings, holding office meetings, and facilitating work across different departments. To perform these activities with as few communication errors as possible, business development coordinators should establish meeting schedules, inform all interested parties of when and where each meeting will take place, and keep a clear record of every decision made. beverage.
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