Administrative Professional duties and responsibilities

Administrative professionals provide general support to the managers of an organization. The general nature of this position creates a long and varied list of responsibilities. Administrative professionals act as a link between an executive and office staff, as well as between customers and executives in a sales environment. Administrative professionals are employees of any industry with a corporate structure. They can also find work in the health sector. Regardless of the industry, administrative professionals work in an office environment and work during normal office hours.

Administrative professionals play a supervisory role, providing executive direction to office staff. It is also a secretarial position that requires digital organization skills. According to the National Bureau of Labor Statistics, the demand for administrative secretaries and assistants, which includes administrative professionals, will decline by 5% through 2026.

Professional administrative duties and responsibilities

The role of the administrative professional involves a variety of tasks and responsibilities. We have analyzed various job descriptions for administrative professionals to compile a list of the most relevant tasks and responsibilities:

Answer phone calls and receive messages

Administrative professionals serve as the first point of contact for the executive under whom they work. They filter calls, making sure priority calls go immediately to the executive. One must have the ability to actively listen and take accurate notes.

Keep a calendar of events

Administrative professionals maintain both office calendars and their managers' personal calendars. This requires mastering digital calendar software, such as Google Calendar.

Plan your daily activities

Administrative professionals create the to-do list for their executives every morning. They are responsible for analyzing the calendar of major events and prioritizing daily activities based on immediacy and importance.

Attend meetings and take notes

Executives are too busy attending or holding meetings to understand all the details. Administrative professionals attend meetings and use their note-taking skills to document everything each participant says.

Transmission of executive directives to office staff

In some contexts, administrative professionals act as office managers. They are responsible for passing executive directives to office staff and reporting regularly to the executive on employee productivity. They are also responsible for reporting office employee complaints to their manager.

Greet and entertain the office guests

Administrative professionals act as the face of their employer when clients arrive at the office. They create their employer's first impression, so this task requires constant professionalism and an optimistic attitude.

Read More; telephone technician salary