Technical assistants isolate hardware and software problems, train computer users, and troubleshoot problems with computers and other office equipment. Retailers, offices, and many other companies hire technical assistants to work part-time and full-time, including weekend and night shifts. Technology assistants work in offices and retail stores as part of a technology team and report primarily to the technology manager or supervisor.
Duties and responsibilities of the technology assistant
Job duties vary for technology assistants depending on the hardware and software programs used in the building they work in. However, in any environment, engineers perform these basic work activities:
Provide technical support and training.
Technology assistants provide technical support for using computer accessories and software programs, such as teaching a user how to access e-mail. They also answer questions about the proper use of computer hardware and applications.
Troubleshoot software problems
Tech Wizards troubleshoots computer software to isolate technical problems and determine their cause.
Keep your computer
The technical assistants maintain the computer so that the software and hardware run smoothly. This includes installing updates and new software, cleaning hardware, and physically cleaning computers and equipment.
Replace the accessories
Technical assistants replace non-functional accessories, such as mice, monitors, and keyboards, as needed.
Read More: windows administration job
No comments:
Post a Comment