Duties and Responsibilities of the VMware Administrator

VMware administrators create, deploy and manage network and server infrastructures based on VMware products such as vSphere, vRealize or vSAN. At the start of a project, they collaborate with other specialists and engineers to create a suitable system design for customers, then install and configure software and hardware components at customer sites. Despite these resource-intensive activities, VMware administrators spend much of their time on maintenance and troubleshooting to ensure maximum performance. While they mostly work in front of a computer with occasional trips to customer sites, they can stay overnight or stay overnight on weekends to provide ongoing system support.

Duties and Responsibilities of the VMware Administrator

The organizations VMware administrators work for determine the exact responsibilities they assume. Based on our analysis of the job list, common activities generally include:

Implement the infrastructure

VMware administrators create and install IT infrastructure, including hardware, servers, and virtual machines, using a VMware environment such as vSphere. They then configure it for production by creating user accounts, controlling access to networks, and managing storage and security settings.

Carry out maintenance

The software must undergo regular maintenance and VMware administrators must monitor client systems daily and detect problem areas. They proactively design and install application updates, versions, and patches. Less frequently, they also update drivers, servers, and firmware with new technologies.

Provide technical support

To support customers around the clock, VMware administrators can be available at irregular hours. They must respond promptly to customer reported issues, conduct a root cause analysis, and go through various test scenarios for a complete resolution.

Recommend solutions

VMware administrators are heavily involved in planning the customer's infrastructure. This involves gathering data from the system, finding possible solutions, developing and presenting design ideas, and carefully evaluating the suggestions of others. Additionally, they assess industry trends and help implement standards and best practices.

Create documentation

Those in this role must create and maintain documentation for all system-related processes and procedures they are responsible for, including project requirements, changes and upgrades, implementation plans, and support tickets. Another paper-intensive task is creating summary reports for customers or internal administration.

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